When my husband suffered a severe ischemic stroke in November, LAUREN reached out letting me know that she was available for “anything I needed” in regards to navigating the ins and outs of the health care system.
LAUREN’s calm, assured demeanor was extremely assuring during a time of extreme stress, confusion and uncertainty. Her knowledge of what to do in a variety of situations helped me stay focused on the most important task: Being completely focused on my husband’s recovery.
I was very impressed with LAUREN’s knowledge of a wide variety of health care issues, and, if there was something she wasn’t well versed in, she made sure to research and find answers in a timely manner.
LAUREN didn’t wait for me to ask questions, she anticipated my needs and addressed them pro-actively. Her commitment to serving us as well as her sincere caring went above and beyond.
I would highly recommend anyone needing information, advocacy or support during any health care management situation to contact LAUREN.
~ Royce Morales, Redondo Beach