The reality is the health care system in general is overwhelmed by an aging population.

Care Management Services


Our primary job, our accountability to our clients, our commitment to their loved ones, and our passion has always been care management.

Health care providers should always have their patients’ and clients’ best interests at heart. After all, this is not just a job, but a person’s life. Memory care management is about advocating for your loved one and giving them the best, most comfortable, most rewarding life they can have. Dementia and other memory health problems can be scary. We are here to show you and your loved one how to take that happiness and sense of autonomy back within this new life by offering them the care and services you expect and they deserve.

Why Choose Us?

Assess Individual Needs

We do not offer “cookie-cutter” care. The care plan your loved one receives will always be customized based on their individual needs.

Collaboration with Medical Professionals

We work with your loved one’s current doctors and care team who you already know and trust, so everyone on their care team is on the same page.

Long-Term Planning

Family Connect Care helps your family with ongoing care management, so you never have to question what the next steps should be.

Family Connect Care begins by assessing the client’s needs, consulting with family members and other caregivers, and formulates a Care Plan that specifies details for ongoing care management to assure the health and emotional well-being of our clients. The Care Plan describes frequency and duration of home or care facility visits, consultation with health care professionals, and frequency of written and verbal reports to the designated family members. Ongoing care management includes researching options for care, arranging for services, monitoring of services, telephone and email contact with the responsible party, the family, health care professionals, and service providers.

Family Connect Care  then carries out the Care Plan with frequent communication with the client’s family. Unlike many other care management practitioners, Family Connect Care maintains close contact with all caregivers placed with patients, including daily updates of basic health status, which may include blood pressure, blood sugar levels, medications administered, and more. We also visit patients as agreed-to in the care plan, typically at least once a week, at randomized and unannounced times and days to assure the best possible and most responsible care.

Please note that Family Connect Care does not give medical direction, opinions, or suggestions. We help assure that physicians’ orders are carried out and, when medical issues present themselves, we work closely with medical professionals to alert them, help them understand the details of the situation, and support their offering clear, informed medical direction.


Finding Care for Mother with Dementia and a Leg Wound

My 90+ year old mother, who had moderate dementia, fell at her home and suffered a serious leg wound. She went from the hospital to a nursing home where her leg was treated. After her Medicare re-imbursement ran out, the nursing home released her. We applied at a...

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LAUREN dropped everything and became personally involved…

LAUREN and her entire Staff at Family Connect Care have been phenomenal in every way to help me with unexpected medical emergency care needs for both of my elderly parents this year. I highly recommend LAUREN and Family Connect Care for their fine expertise and utmost...

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